Privacy policy
Privacy Policy
Last updated: March 7, 2026
My Store operates this store and website, including all related information, content, features, tools, products, and services to provide you, as the customer, with a personalized shopping experience (the “Services”). My Store is powered by Shopify, which allows us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you access or use the Services, make a purchase or other transaction, or communicate with us in any other way.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will control with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy and the way we collect, use, and disclose your information.
Personal Information We Collect or Process
When we use the term “personal information”, we refer to information that identifies you or can reasonably be linked to you or another person.
Personal information does not include information collected anonymously or that has been de-identified so it cannot reasonably identify you.
Depending on how you interact with the Services, where you live, and what is permitted by applicable law, we may collect the following categories of personal information:
Contact Information
Including your:
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Name
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Address
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Billing address
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Shipping address
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Phone number
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Email address
Financial Information
Including:
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Credit card numbers
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Debit card numbers
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Bank account information
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Payment details
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Payment confirmations
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Transaction details
Account Information
Including:
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Username
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Password
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Security questions
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Preferences and settings
Transaction Information
Including:
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Items you view
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Items added to your cart
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Wishlist items
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Purchases
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Returns, exchanges, or cancellations
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Past transaction history
Communications
Including information you include when communicating with us, such as customer service inquiries.
Device Information
Including:
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Device type
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Browser information
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Network connection
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IP address
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Unique device identifiers
Usage Information
Including how and when you interact with our Services.
Sources of Personal Information
We may collect personal information from the following sources:
Directly from you
When you:
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Create an account
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Use the Services
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Contact us
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Provide information in other ways
Automatically through the Services
Information collected through:
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Your device
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Cookies
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Tracking technologies
From service providers
Including providers who help operate our services and process data on our behalf.
From partners or third parties
How We Use Your Personal Information
Depending on how you interact with us, we may use your personal information for the following purposes:
Providing and Improving the Services
We use your personal information to:
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Process payments
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Fulfill orders
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Remember preferences
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Send account notifications
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Manage your account
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Arrange shipping
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Process returns or exchanges
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Enable reviews
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Provide personalized shopping experiences
Marketing and Advertising
We may use your information to:
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Send marketing emails
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Send SMS promotions
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Show advertisements
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Recommend products based on your activity
Security and Fraud Prevention
We use your information to:
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Authenticate your account
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Detect fraud
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Investigate suspicious activity
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Maintain secure transactions
You are responsible for keeping your login credentials confidential.
Customer Communication
We use your information to:
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Respond to inquiries
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Provide customer service
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Maintain our relationship with you
Legal Compliance
We may use your information to:
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Comply with legal obligations
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Respond to legal requests
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Enforce our policies
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Resolve disputes
How We Share Personal Information
We may share personal information with third parties under certain circumstances, including:
With Shopify and service providers
Including providers for:
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IT services
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Payment processing
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Data analytics
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Customer service
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Cloud storage
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Shipping and fulfillment
With marketing partners
To provide marketing services and targeted advertising.
Shopify may also provide personalized advertising using data across multiple merchants.
When you instruct us
For example:
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Shipping services
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Social media integrations
With affiliated companies
During business transactions
Such as mergers, acquisitions, or bankruptcy.
For legal reasons
Including compliance with:
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Court orders
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Government requests
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Law enforcement investigations
Relationship with Shopify
Our Services are hosted by Shopify.
Shopify may collect and process personal information related to your use of the Services to help operate and improve the platform.
Information you submit may be shared with Shopify and third parties located in other countries.
To learn more about Shopify’s use of your information, you can review the Shopify Consumer Privacy Policy at:
Depending on your location, you may exercise certain privacy rights through Shopify’s privacy portal.
Third-Party Websites and Links
Our Services may contain links to third-party websites.
We are not responsible for the privacy or security practices of those websites.
Information shared on public platforms (including social media) may be visible to others without restrictions.
Children's Data
Our Services are not intended for children.
We do not knowingly collect personal information from children under the age of majority in their jurisdiction.
Parents or guardians who believe a child has provided personal information may contact us to request deletion.
Security and Data Retention
No security system is completely secure.
We cannot guarantee absolute security of information transmitted to us.
We recommend avoiding sending sensitive information through unsecured channels.
We retain personal information only as long as necessary to:
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Maintain accounts
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Provide services
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Comply with legal obligations
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Resolve disputes
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Enforce agreements
Your Rights and Choices
Depending on your location, you may have the following rights:
Access
You may request access to personal information we hold about you.
Deletion
You may request that we delete your personal information.
Correction
You may request correction of inaccurate information.
Data Portability
You may request a copy of your data or transfer it to another service provider.
Marketing Preferences
You may unsubscribe from marketing emails using the unsubscribe link.
We may still send non-promotional emails related to orders or account activity.
Additional Rights (UK / EEA)
If you reside in the UK or European Economic Area, you may also have the right to:
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Object to processing
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Restrict processing
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Withdraw consent at any time
Withdrawal of consent does not affect prior lawful processing.
Exercising Your Rights
You may exercise your rights by contacting us.
We may need to verify your identity before processing requests.
You may also appoint an authorized agent to act on your behalf.
We will respond within the timeframes required by law.
Complaints
If you have concerns about how we handle your personal information, you may contact us.
You may also submit a complaint to your local data protection authority.
A list of EEA authorities can be found online.
International Transfers
Your personal information may be transferred, stored, or processed outside your country.
If data is transferred outside the EEA or UK, we rely on approved safeguards such as Standard Contractual Clauses or equivalent mechanisms.
Changes to This Privacy Policy
We may update this Privacy Policy periodically.
If changes are made, we will:
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Update the “Last Updated” date
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Publish the revised policy on our website
Contact
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: contact@desertlab.fr
Address:
Saint-Witz, 95470
France
For data protection purposes, we are the data controller of your personal information.